🔮 Pre-Orders & Limited Editions
Q: What is a pre-order and how does it work?
A: A pre-order allows you to purchase an item before it is officially in stock. The expected ship date will be noted on the product page. You will be charged at checkout, and the item will ship as soon as it becomes available.
Q: Can I cancel a pre-order?
A: Yes — pre-orders can be canceled before shipping by emailing support@molteza.com. Once shipped, it follows our normal return policy.
Q: Are limited edition items restocked?
A: No — limited edition pieces are produced in small batches and are not restocked once sold out, so we recommend purchasing quickly if you see something you love!
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