Payment Methods
Payment Methods
At Molteza, we aim to make your shopping experience seamless and secure. Below you’ll find all the information you need about our accepted payment options, currencies, payment policies, and security measures.
💳 Accepted Payment Methods
We currently accept the following secure payment methods:
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Visa
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MasterCard
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American Express (AMEX)
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PayPal
All payments are processed securely via encrypted gateways. Your card information is never stored on our servers.
🌍 Supported Currencies
Our store processes payments in the following currencies based on your location or store settings:
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USD – United States Dollar
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GBP – British Pound
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EUR – Euro
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AUD – Australian Dollar
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CAD – Canadian Dollar
Currency options will be automatically displayed or selectable at checkout. Final payment will be processed in the currency shown at checkout.
📌 Payment Policy
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Orders are charged in full at the time of purchase, including for pre-order items.
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All promotional offers or discount codes must be applied before checkout.
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If your payment is declined, please verify card details or try an alternate method.
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In case of duplicate charges or billing issues, please contact us immediately at support@molteza.com.
🔐 Payment Security
We take payment security seriously. All transactions on molteza.com are protected by:
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SSL (Secure Socket Layer) encryption
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PCI-DSS compliant payment gateways
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Fraud detection and anti-fraud technologies
We do not store or have access to your full credit card information.
❓ Frequently Asked Questions
Q: Can I pay with multiple cards or split payments?
A: At this time, we do not support split payments. One payment method must be used per transaction.
Q: Why was my payment declined?
A: Common reasons include incorrect card details, insufficient funds, or restrictions by your bank. Please try another method or contact your provider.
Q: Is it safe to pay online at Molteza?
A: Yes. We use industry-standard encryption and secure payment partners to protect your data.
Q: Do you store my card information?
A: No. Your payment details are handled exclusively by secure third-party gateways and are never stored by Molteza.
Q: Can I get an invoice or payment receipt?
A: Yes. A confirmation email with your order summary and payment receipt is sent automatically after checkout. Contact us if you need a downloadable invoice.
🛟 Need Help?
If you experience any issues with payment or checkout, please contact our support team at:
📧 support@molteza.com
We’re here to assist you within 24–48 business hours.
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