Privacy Policy

Effective Date: [Insert Date]

Molteza ("we", "us", or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from molteza.com (the “Site”).

1. Information We Collect

When you visit the Site or interact with us, we may collect the following types of personal information:

• Personal Identifiers: Name, email address, shipping address, billing address, phone number.

• Payment Information: Credit/debit card details (processed securely via third-party payment gateways; we do not store card data).

• Order Information: Purchase history, order numbers, delivery tracking.

• Technical Data: IP address, browser type, device information, referring pages, and usage data via cookies and analytics tools.

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders.

• Communicate with you about your orders, returns, and updates.

• Improve our services, website, and customer experience.

• Send you marketing emails (only with your consent).

• Prevent fraudulent transactions and enhance online security.

3. Sharing Your Information

We do not sell your data. We only share your information with:

• Trusted third-party service providers, such as payment processors, shipping partners, and customer service tools.

• Legal authorities, when required to comply with applicable laws or protect our rights.

All third-party providers are required to treat your data securely and only use it for the purposes outlined in this policy.

4. Data Retention

We retain your data only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

5. Your Rights

Depending on your location (e.g., within the European Union under the GDPR), you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent at any time for marketing purposes.

• Request data portability.

• File a complaint with your local data protection authority.

To exercise any of these rights, contact us at: support@molteza.com

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. By continuing to use our website, you agree to our use of cookies. You may control cookie settings via your browser preferences.

7. International Data Transfers

If you are located outside of the country where our servers are based (e.g., the United States), please note that your information may be transferred, stored, and processed in a different country. We ensure appropriate safeguards are in place for such transfers.

8. Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:
📧  support@molteza.com